General conditions of sales for a site

Safety Instructions
Picks are small objects

As our picks are small in size, they are not intended for use by children under 5 years of age, as they may pose a choking hazard.
Our picks are designed to be used, played or handled by adults and if used by children, this must be under adult supervision. assumes no responsibility for the misuse of its picks.
Warning: Metals may be allergenic to some sensitive individuals.
Surface Treatment: Our picks are mechanically manufactured and do not undergo any chemical treatment, 
if only a wax polish for the finish.

The information contained in this site is general and non-specific and is NOT intended to confer opinions or advice of any kind. disclaims all responsibility and accepts no liability (including negligence) for the consequences of any person acting or refraining from acting on this information.

E - business online property
Preamble / identity of the seller / access to professional and business rules
These conditions indicate inter alia the following information:
The means of reproduction and archiving of these terms
The imprint of the site
The General conditions of use of the site.
The essential characteristics of the nominated properties
The different steps for the conclusion of the contract online
The languages offered
The terms of archiving and access to contract
Legal and contractual guarantees
The delays, costs and delivery terms
The price
The terms of payment and means of securing is a service of
SARL ERB - Jean - Charles Dugain
Headquarters: 94 impasse du Magny Egreuil - 58110 - Aunay en Bazois - France

RCS 408.488.468
Tel: 33 (0) 386781548

It is specified that these terms exclusively govern the sales, by Internet Sarl ERB.
These conditions apply to a consumer who has full legal capacity. These conditions apply to all of the commands that you will pass on this site.
We do our utmost to satisfy. On this site we present you all the essential characteristics of the goods. We will be attentive to the comments that you send us
These terms are presented in the French language.
An English version of the General conditions of sale is available.
Cancellation and refund terms.
1. the different steps for the conclusion of the contract online
1.1 command
On the Internet:
You make your selection by browsing through the pages of our site. Your selections are added in your shopping cart when you click on 'add this product to Cart'. At any time your navigation on our site, you can submit your order by clicking on "submit my order".
1.2 validation of the contract
When you click on "submit my order", a confirmation message appears. It summarizes all the products and options selected.
You should check this command form the whole of the information transmitted, in particular all information relevant to delivery (address of delivery, digicode, phones...)
To proceed with your order, you must click on "pay my order".
After payment on our secure server (see 'payment'), an acknowledgement is displayed. It confirms the registration of your order and informs you that a confirmation e-mail message will be forwarded to you as soon as possible.
2. the terms of archiving and access to contract
We will make archiving of contracts, purchase orders and invoices on a reliable and durable support.
3. the legal and contractual guarantees
3.1 guarantees legal
In accordance with the legal provisions in force relating to the conformity of the goods to the contract, materials of hidden defects, we will exchange the product apparently defective, damaged or corrupted or does not correspond to your order.
3.2 responsibility
We do our utmost to satisfy. We are responsible for the proper performance of the terms General nevertheless our responsibility cannot be committed due to a fortuitous event, of a force majeure, because unpredictable and insurmountable third party contract or due to the non conformity of the product to foreign law in case of delivery in one country other than the France.
4. the delays, costs and delivery terms
4.1 delivery terms
We will deliver the products to the address indicated in the order form.
4.2 delivery time
We will deliver the product the next day of the registration of the rules by mail.
.4.3 delivery costs
Sending mail by post according to current mail fee.
5. the price
The prices of our products are indicated in euros all taxes included (French VAT and other applicable taxes). They include the cost of processing your order.
If you ask a delivery outside the french territory, your order
may be subject to possible taxes and customs duties when it arrives at destination.
The payment of these rights and these taxes are your responsibility and we invite you to inquire with the authorities of your country. You should also check the possibilities import or use of the products you order us in the country of destination.
6. Payment methods
You have several payment methods to pay for your purchases on
This means that no banking information about you passes through our website.
With PayPal, your financial information is never shared with 
sarl ERB. PayPal encrypts and protects your card number. Pay online by simply stating your email address and password.
By bank transfer:
Credit Bank Agricultural Centre Loire
FR76 1480 6580 0067 9363 4400 078
Account holder:
Sarl ERB - Egreuil - 58110 Aunay en Bazois
By specifying the name of your order number.
Union Western
on behalf of the following beneficiary: 
Jean-Charles DUGAIN
LA Banque Postale- Western Union
17 Avenue Saint Jean
58800 Corbigny, Nievre 
By specifying the name of your order number.
6.1 Cancellation and refund terms:
In the event of the return of the goods for delivery not in accordance with your wishes, 
we will refund you:
the amount of your order net of cancellation fees (3.00 euros) and net of the starting shipping and any starting bank fees:
 bank transfer the : amount of picks minus 3 euros cancellation fee
For Paypal: amount of picks - paypal fee minus 3 euros cancellation fee
For  Stripe: amount of picks - Stripe fee minus 3 euros cancellation fee
We will make the refund within 7 days after receiving or receiving picks. (returned under eight aine in good condition by your care and at your expense.)
We will make the refund within 7 days after receiving or receiving picks. (returned under eight aine in good condition by your care and at your expense.)
In case of cancellation of the customer requesting a refund before receipt of the goods, bank charges of 4.5% of the amount of the order will be deducted.
7. the duration of the contract and validity of the price.
Our offers of goods and prices are valid if they are online on the site on the day of the order
8. applicable law / jurisdiction
These terms and conditions are subject to French law.
In case of dispute on the merits or on the form, the french courts will be only qualified
Annex 1: Provisions of the Code of consumption regarding the legal guarantee of conformity
Article L211-4
The seller is obliged to deliver a well in line with the contract and answers defects of conformity which exists at the time of issue.
Article L211-5
To comply with the contract, the property must:
1 ° be suitable for the use normally expected of a similar property and, where appropriate:
-fit the description given by the seller and possess the qualities of it submitted to the purchaser - present the qualities a buyer may legitimately expect in the matter of the public statements made by the manufacturer.

As part of its business, ERB, headquartered in Egreuil - 58110 Aunay in Bazois, France ,collects and processes information, some of which are referred to as "personal data", ERB attaches great importance to privacy, and uses only data responsibly and confidentially and for a specific purpose. ,
1. Who ARE YOU?
This Privacy Policy applies to you if you are a Customer of Dugainplectrums, i.e. the person who placed an order via the Dugainplectrums website, and a visitor to Dugainplectrums,
Dugainplectrums is a Sarl ERB registered with RCS 408.488.468.00021 represented by Jean-Charles Dugain as Managing Director whose head office is located at LD Egreuil - 58110 Aunay in Bazois - France, publishes the Dugainplectrums Website and, as such, conducts various treatments of your Data as a manager of treatments,
3.1. When do we collect your personal data?
We can collect your data when you visit the Dugainplectrums site that uses cookies, you buy our products,
We process your data to provide you with the smoothest and most relevant browsing experience possible on the Dugainplectrums  site to process your orders.
3.2. Treatment No.1: Navigation on the Dugainplectrums Site
We process your data so you can browse the Dugainplectrums Site
The legal basis for this treatment is your consent.
3.3. Processing No.2: Processing your orders
We process your data to process your orders.
management of transport and deliveries resulting from sales.
The execution of the contract between you and us is the legal basis of this treatment.
3.4. Treatment 3: Customer Review Management
We process your data to suggest that you leave reviews on the Dugainplectrums site and share them with the customer community.
3.5. Treatment 4: The Fight Against Fraud
The execution of the contract between you and us and the legitimate interest of Dugainplectrums, as the person responsible for the treatment, are the legal basis for this treatment.

We do not share your data with third parties. 
Your data is collected by Dugainplectrums  for a period of 365 days,
For orders, the Data is kept in the current archive for 5 years from the end of the use of the customer's orders,
We also describe the expiration times for cookies in paragraph 7 of the Privacy Policy.
 "Essential" cookies
These cookies are essential for browsing our site, especially in the proper execution of the ordering process.
Their overpressure can lead to difficulties navigating our site as well as the inability to place an order.
We may include third-party computer applications on our site that allow you to share content from our site with others or share your consultation or opinion about content on our site with others. This is particularly the case with the "Share" buttons, "Likes" from social networks such as Facebook, Twitter, Google, etc.
The social network providing such an app button is likely to identify you with this button, even if you didn't use this button when you visited our site.
Indeed, this type of application button can allow the social network concerned to track your browsing on our site, simply because your account to the social network concerned was activated on your terminal (open session) while browsing our site.
We do not control the process used by social networks to collect information about your browsing on our site and associated with the data they have.
We invite you to consult the privacy policies of these social networks in order to learn about the purposes of use, including advertising, of the browsing information they can collect through these application buttons.
These protection policies should allow you to exercise your choices with these social networks, in particular by setting up your accounts to use each of these networks.
Registering a cookie in your device is conditional on your will, you can, at any time, simply and for free, choose whether or not to accept the registration of cookies on your device.
The choices offered by your navigation software (Internet Explorer, Firefox, Google Chrome, etc.).
You can set up your navigation software according to your will, so that cookies are accepted and saved in your device or, on the contrary, so that they are refused.
If your navigation software is set up to allow cookies to be stored in your device, cookies embedded in the pages and content you've viewed will be systematically stored in your device.
You can set up your navigation software so that you are offered the acceptance or refusal of cookies on an ad hoc basis, before a cookie is likely to be registered, to systematically refuse to register cookies in your device. 
Warning: Any settings you may make on your navigation software regarding the acceptance or refusal of cookies may change your Internet browsing and conditions for accessing certain services that require the use of these same cookies. 
For example, by refusing certain essential cookies you may no longer be able to place an order on our site.
If you choose to refuse to register cookies in your device, we do not accept responsibility for the consequences of the degraded operation of our services resulting from the inability of us to register or consult the cookies necessary for them.
and you would have refused or deleted.
How do you exercise your choices based on the browser you're using?
 For Internet Explorer™: 
For Safari™:
For Chrome™:
For Firefox™: 
For Opera™: 
Personal data is collected only after the user's consent is required, this consent is validly collected, (check button) free, clear and unequivocal. You have the right to consult, request modification or delete all of your personal data, You can also withdraw your consent to the processing of your data,

Jean-Charles Dugain :33( 0)386781548 - dugainplectrums@orange,fr


Google Analytics

Google Analytics is a service used on our website that tracks, reports traffic and measures how users interact with our website content in order for us to improve it and provide better services.


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